Leisure Hotels
- Free cancellation up to 72 hours prior to check-in.
- Cancellations made within 72 hours of check-in or in case of a No-Show will attract 100% retention charges.
Business Hotels
- Free cancellation up to 48 hours prior to check-in.
- Cancellations made within 48 hours of check-in or in case of a No-Show will attract 100% retention charges.
Exception – VITS Bharuch, Ankleshwar & Kharadi
- Free cancellation up to 24 hours prior to check-in.
- Cancellations made within 24 hours of check-in or in case of a No-Show will attract 100% retention charges.
Group Bookings
- Free cancellation up to 15 days prior to check-in.
- Cancellations made within 15 days of check-in will attract 100% retention charges.